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2015 - 2016 BOOKING TERMS & CONDITIONS

2015 - 2016 BOOKING TERMS & CONDITIONS

Christmas 2015: A minimum stay of fourteen (14) nights is required between 18 December, 2015 and 05 January, 2016.
USA President’s Weekend 2016: A minimum stay of five (5) nights is required between 11 February and 16 February, 2016.
Easter 2016: A minimum stay of five (5) nights is required between 26 March and 01 April, 2016.
 
2.     RATES
All rates include full breakfast and are subject to change without notice. Daily rate includes one breakfast, per day, per stay, per person.
 
3.     CANCELLATION AND NO-SHOW
FESTIVE (17 DECEMBER 2015 - 05 JANUARY 2016):
¨     A non-refundable deposit of 25% is required at time of booking. This must reach the hotel by 01 May 2015 to guarantee the reservation.
¨     Full non-refundable prepayment for the booking is required no later than 01 September 2015 and if not received, the reservation  will be cancelled and the deposits forfeited.
¨     Bookings made after 01 September  2015 will require full non-refundable  prepayment to confirm the reservation.
 
EASTER (20 MARCH – 08 APRIL 2016):
¨     A non-refundable deposit of 25% is required at time of booking.
¨     Full prepayment for the booking is required no later than 12 February 2016 and if not received, the reservation  will be cancelled and the deposits forfeited.
¨     Bookings made after 12 February 2016 will require full non-refundable  prepayment to confirm the reservation.
 
WINTER, SUMMER, FALL (06 JANUARY 2016 - 16 DECEMBER 2016):
A deposit of 50% of full stay is required at time of booking. This deposit will be forfeited if booking is cancelled within 35 days prior to scheduled arrival date. If booking  is cancelled less than 14 days prior to arrival, full payment will be charged to your card as required. Please be advised that should clients no show, cancel or shorten stay before arrival or during stay, they will be charged for the full length of their stay.
 
4.     PAYMENT
All billings and charges are in Barbados Dollars on departure and are subject to foreign exchange rate fluctuations and/or rates prevailing in your country on the date of transaction. Any refund or deposit reimbursement would be exclusively issued in Barbados Dollars.
 
5.     CHILDREN'S RATES
CHRISTMAS  (17 DECEMBER 2015 - 05 JANUARY 2016)
The daily rate for a child of ages 03 to 12 sharing the accommodation with their parents is US $600.00 daily. A bed or a crib can be provided upon request. This rate includes full English breakfast daily, complimentary  use of the 'Treehouse Club' for children ages 03 - 12 during the day from
10:00am - 8:00pm (closed from 5:00pm – 6:00pm). To provide this, Sandy Lane requires the names and ages of all children travelling at the time of
making the reservation. A waiver of responsibility would be asked to be signed at check-in for every child.
Children up to 2 years of age will be accommodated on a complimentary basis. If 13 or older an additional room will be required.
 
WINTER, SUMMER, FALL (06 JANUARY 2016 - 16 DECEMBER 2016)
The daily rate for a child of ages 03 to 12 sharing the accommodation with their parents is US $400.00 daily. The daily rate between 09 April and 31
October the rate would be of US $230.00  daily. This rate includes full English  breakfast daily, complimentary   use of the 'Treehouse Club' for
children ages 03 - 12 during the day from 10:00am - 8:00pm (closed from 5:00pm – 6:00pm). A crib or a bed can be provided. To provide this, Sandy Lane requires the names and ages of all children travelling at the time of making the reservation. A waiver of responsibility would be asked to be signed at check-in for every child. Children up to 2 years of age will be accommodated o a complimentary basis. If 13 or older, an additional room will be required.
 
At any time of the year a maximum of three persons can share a room or suite. The third person in a room or Dolphin suite must be a child 12 years or under, at the additional child supplement charge.
 
6.     CHILDREN’S  MEALS
Please be aware that the below conditions do not apply from 17 December 2015 to 05 January 2016 and 20 March to 08 April 2016 and all prices
are subject to change.
 
WINTER (06 JANUARY 2016 – 19 MARCH 2016)
Children between the ages of 0 and 2 eat for free. Children between the ages of 3 and 12 are entitled to 50% off any Buffets. The specially priced
Kids’ Menu will be available and special Kids’ Buffet will be offered at selected times at US $50.00 per child. .
 
SUMMER (09 APRIL 2016 – 31 OCTOBER 2016)
Children between the ages of 0 and 2 eat for free. Children between the ages of 3 and 12 are entitled to free Dinner Buffets and Kids Dinner Menus, 50% off any other Buffets. The specially priced Kids’  Lunch Menu will be available and special Kids’  Lunch Buffet will be offered at selected times by the pool at US $50.00 per child.

7.     MAP (Meal Plan) - Does not apply to 17 December 2015 to 05 January 2016 and 20 March to 08 April 2016
Available for adults only (13 years and older) at US $100.00 during Winter and Fall and US $80.00 during Summer and for dinner  only. All rates
subject to 10% Service Charge. MAP is for a minimum of 5 nights and cannot be used for specialty dinners other than Asian and West Indian
Buffets. Supplements  will apply for specialty items at Hotel's discretion and will be advised when dining. Full pricing applies for Caviar and Truffles.
 
8.     CHECK-IN / CHECK-OUT
Our check in time is 4:00 p.m. Guests arriving early who wish to ensure that their accommodation  is available on arrival are advised to book their room from the night prior to their desired arrival. This should be done when the reservation  is made. Applicable room rates will apply.  Our checkout time is 1:00 p.m. in the Winter and 12:00 noon in the Summer. Guests who wish to depart after this time are advised to extend their booking by an extra day at the time of booking. Applicable room rates will apply.
 
9.     DRESS CODE
Sandy Lane has been designed in an elegant yet understated style. We respectfully request that our guests dress appropriately when enjoying our facilities and advise that clothing suitable for the pool and beach should not be worn in the restaurants and bars. Cover-ups should be worn during the day while dining casually at Bajan Blue, the Beach Bar and throughout the hotel’s public areas. We request long trousers and collared shirts be worn in the restaurants, bars and public areas after 7:00pm in the evenings.
 
10.   GOLF
Sandy Lane offers a wonderful golf experience comprising of two 18-hole courses and one 9-hole course - The Country Club, The Green Monkey and The Old Nine. Hotel guests may book and play The Green Monkey course on a limited basis at applicable rates. Green fees include a golf cart equipped with GPS system. Caddies are mandatory on the Country Club and Green Monkey courses. Please note that handicap certificates are not required. Club and shoe rentals are available on request. We request all players to wear collared shirts and tailored shorts. Sleeveless shirts are not allowed.
 
11.   GYM & SPA FACILITIES/ CHILDREN
Please be advised that our gym and spa facilities are reserved for hotel guests aged 16 years and older.
 
12.   INTER-CONNECTING ROOMS
We can only guarantee interconnecting rooms to parents sharing with children of 12 years of age and younger. We also cannot guarantee three or more rooms next to each other.
 
13.   JET CENTRE
For our guests who are British Airways Passengers travelling in First Class, British Airways offers complimentary check-in & lounge facilities at its Jet Centre at the Grantley Adams International Airport. Any guest travelling in Club Class or Economy on British Airways may also use the Jet Centre facility but at an extra charge and it must be pre-booked with the Sandy Lane Concierge.  Before you arrive at the airport, your seat request can be recorded and your boarding card ready for collection by using the British Airways Fax Check-in service. For further information or to make a booking, please call the Concierge. The charge for this service for adults is US$110. Children 11 years and younger  will be charged US$60 and children under 2 years are complimentary.
 
14.   LAWS & JURISDICTION
Any dispute or claim arising out of or in connection  with your stay at Sandy Lane shall be governed by and construed in accordance with the Law of Barbados.
 
15.   PASSPORTS
Travel to Barbados requires a valid passport with a minimum of six months’ validity.
 
16.   ROOM ASSIGNMENT
Please be advised that we cannot commit to or guarantee room or floor assignment requests, therefore room numbers and floor assignments are not confirmed at the time of booking. Any special request will be noted and every effort will be made to accommodate those requests but kindly note they cannot be guaranteed.
 
17.   SMOKING
Smoking in public places is against the law in Barbados. At Sandy Lane all indoor areas including guest rooms and balconies, restaurants and bars
are designated as non-smoking  areas. Smoking is permitted in outdoor locations that include the Upper and Lower Terrace, Bajan Blue Deck, Beach Bar, Beach and Swimming Pool. If the smell of smoke is detected in the room during your stay, a penalty in the amount of US $250.00 per night will be added to your bill for the duration of your stay.
 
18.   TIPPING
Our guests are invited to leave a gratuity at the end of their stay if they believe the service received to be exceptional. Gratuities are then distributed
equally among all non-management  employees. The exception to this arrangement  is the caddies on our golf courses, to whom guests are invited to give gratuities personally.
 
19.   TRANSFERS
Please be advised that our Complimentary Executive transfers can only accommodate three soft cases and hand luggage or two hard cases and hand luggage. Therefore guests travelling in excess of this amount will require a complimentary  luggage car each way or a complimentary Executive van and are asked to advise the hotel in advance of any such requirements.
 
ACCEPTANCE OF TERMS & CONDITIONS
The Hotel's acceptance of the booked reservation does not take place until we have received written agreement by return fax or e-mail that you
have read and agreed to the booking Terms and Conditions contained herein. Should we not receive written agreement of the Terms and Conditions at the time of confirming the booking; confirmation of said booking is  deemed  acceptance  and agreement to the Terms and Conditions.
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