terms and conditions
1. MINIMUM STAY
Christmas 2007: A minimum stay of fourteen (14) nights is required effective 22nd December 2007.
USA President’s Weekend 2008: A minimum stay of five (5) nights is required effective 14th February 2008.
Easter 2008: A minimum stay of five (5) nights is required effective 20th March 2008.
Memorial Weekend 2008: A minimum stay of five (5) nights is required effective 22nd May 2008.
USA Independence Weekend 2008: A minimum stay of five (5) nights is required effective 02nd July 2008.
USA Thanksgiving 2008: A minimum stay of five (5) nights is required effective 24th November 2008.
2. CANCELLATION & NO-SHOW POLICY
FESTIVE (17 DECEMBER 2007 - 06 JANUARY 2008):
- A non-refundable deposit of 25% is required at time of booking. This must reach the hotel by 01 July 2007 to guarantee the reservation.
- Full prepayment for the booking is required no later than 01 October 2007 and if not received, the reservation will be cancelled and the deposits forfeited.
WINTER, SUMMER, FALL (07 JANUARY 2008 - 16 DECEMBER 2008):
Three (3) nights’ deposit is required at time of booking. The full deposit will be forfeited if bookings are cancelled within 28 days prior to scheduled arrival date. Please be advised that should clients’ no show, cancel or shorten stay while in hotel, they will be charged for the full length of their stay.
3. CHILDREN'S RATES
CHRISTMAS (17 DECEMBER 2007 - 06 JANUARY 2008)
The daily rate for a child sharing the accommodation with their parents is US $500.00 daily for a crib or extra bed. This rate includes full English breakfast daily, complimentary use of the 'Treehouse Club' for children ages 03 - 12 during the day from 10:00am - 6:00pm.
To provide this, Sandy Lane requires the names and ages of all children travelling at the time of making the reservation.
WINTER, FALL, SUMMER (07 JANUARY 2008 - 16 DECEMBER 2008)
The daily rate for a child sharing the accommodation with their parents is US $350.00 daily for a crib or extra bed. This rate includes full English breakfast daily, complimentary use of the 'Treehouse Club' for children ages 03 - 12 during the day from 10:00am - 6:00pm.
To provide this, Sandy Lane requires the names and ages of all children travelling at the time of making the reservation.
A maximum of three persons can share a room or suite. Third person in a room or Dolphin suite must be a child 12 years or under at the additional child supplement charge.
4. CHECKIN / CHECKOUT
Our check in time is 16:00hrs. Guests arriving early who wish to ensure that their accommodation is available on arrival are advised to book their room from the night prior to their desired arrival. This should be done when the reservation is made. Applicable room rates apply.
Our checkout time is 13:00hrs. Guests who wish to depart after this time are advised to extend their booking by an extra day at the time of booking. Applicable room rates apply.
5. DRESS CODE
Sandy Lane has been designed in an elegant yet understated style. We respectfully request that our guest s dress appropriately when enjoying our facilities and advise that clothing suitable for the pool and beach should not be worn in the restaurants and bars. Cover-ups should be worn during the day while dining casually at Bajan Blue, the Beach bar and throughout the hotel’s public areas. We request trousers and collared shirts be worn in the restaurants and public areas after 7:00pm in the evenings.
6. GOLF
Sandy Lane offers a wonderful experience comprising of two 18-hole courses and a 9-hole course- The Country Club, The Green Monkey and the Old Nine. The magnificent Country Club and the unique Green Monkey courses are both designed by Tom Fazio. The Green Monkey course is not yet officially open. Hotel guests may book and play the course on a limited basis at applicable rates. Green fees include a golf cart equipped with GPS system. Caddies are mandatory on the Country Club and Green Monkey courses.
Please note handicap certificates are not required
Club and shoe rentals are available on request.
7. PASSPORTS
You must travel to Barbados with a passport with six months’ validity.
8. TIPPING POLICY
Our guests are invited to leave a gratuity at the end of their stay if they believe the service received to be exceptional. These monies are then distributed equally among all non-management employees. The exception to this arrangement is the caddies on our golf courses, to whom guests are invited to give gratuities personally.
9. ROOM ASSIGNMENT
Sandy Lane wishes to advise that due to high room occupancies, we cannot commit to or guarantee room or floor assignment requests. Any special request will be noted and every effort will be made to accommodate those requests but kindly note they cannot be guaranteed.
10. INTER-CONNECTING ROOMS
We can only guarantee interconnecting rooms to parents sharing with children under 12. We also cannot guarantee three or more rooms next to each other.
11. JET CENTRE
For our guests who are British Airways Passengers travelling in First Class, British Airways offers complimentary check-in & lounge facilities at its Jet Centre at the Grantley Adams International Airport. Any guest travelling in Club Class or Economy on British Airways passengers may also use the Jet Centre facility but at an extra charge and it must be pre-booked at the Sandy Lane concierge. Before you arrive at the airport, your seat request can be recorded and your boarding card ready for collection by using the British Airways Fax Check-in service. Forms are available, for further information or to make a booking call the concierge. Charged at US$70.00 per person
12. GYM & SPA FACIILITIES / CHILDREN
Please be advised that our gym and spa facilities are reserved for hotel guests aged sixteen years and over. Children under the age of 16 are not permitted to use these facilities
We do offer the following services for children: (Parental consent required)
Spa Treatments:
Pretty Hands and Feet for 9 - 12 year old. Includes a gentle exfoliation with relaxing massage and polish option
Creative Manicure or Pedicure for over 13year olds 1 hour 15 minute treatment
13. TRANSFERS
Please be advised that our Complimentary Executive transfers can only accommodate three soft cases and hand luggage or two hard cases and hand luggage. Therefore guests travelling in excess of this amount will require a complimentary luggage car each way or a complimentary Executive van and are asked to advise the hotel in advance of any such requirements.
UK Toll Free Number: 0808-234-5132
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